Telehealth for Rural Arizona

Colleen Hopkins, Telehealth Coordinator for North Country Health Care (NCHC) shared an interactive lesson on NCHC’s Telehealth program with the iCREATE class on March 15, 2018.
 
NCHC reaches across all of Northern Arizona, stretching 500 miles from Nevada to New Mexico, and has 23 Access Points for care across this vast region. The mission of NCHC is to provide accessible, affordable, comprehensive, quality primary healthcare in an atmosphere of respect, dignity, and cultural sensitivity. The health and well-being of patients and community alike are promoted through direct services, training/education, outreach, and advocacy.

Colleen Hopkins, right, shares information about NCHC's Telehealth Program with the students

The NCHC Telehealth program uses video conferencing technology to link providers and their patients, as well as educators and health care consumers, to a comprehensive continuum of care. Using this technology, they can reduce the isolation of providers and their patients within rural communities. They can also save a lot of time. For example, a patient can get immediate information and help for behavioral health, diabetes, nutrition advice and more, without a practitioner needing to make a 6-hour drive.

Tia uses a stethoscope connected to a monitor so she can see and hear her heartbeat

The students watched a video about Project ECHO (Extensions for Community Healthcare Outcomes) by Dr. Sanjeev Arora from the University of New Mexico. He shared this collaborative model of medical education and care management that empowers clinicians everywhere to provide better care to more people, right where they live. The students then practiced using the system to watch their own heart rate on the monitor (photo above) that a remote doctor or nurse would be able to observe and hear real-time. They also used another monitor to see their ear drum (photo below).

Colleen shows Kobe his healthy ear drum on the monitor

Colleen ended the field trip with a tour of the NCHC facilities. Students got to see many areas in the clinic and see the dedication of the entire community working at North Country Health Care. Thank you, Colleen!